Ultimate Hair Enhancements Presents...
FAQ

Popular Questions and Answers 888-860-4247 Call Monday-    Saturday 10am-4pm EST

Realistic Expectations

Everyday we see beautiful ladies with beautiful figures and long, flowing beautiful hair. If you are honest with yourself, you have imagined at least once in your life time that you were on stage singing in front of a million screaming fans. Your body is perfect. Your face is beautiful and your hair is envied by every woman in the place. Now we can't help you with your face, and we can't help you with your body but we can help you with your hair. We guarantee that our units are as close as you can possibly get without it being God given. If someone is standing in front of you having a conversation, they will not know you have on a unit. (if properly applied) IF SOMEONE PARTS YOUR HAIR AND SEARCHES YOUR SCALP, eventually they will know that you have on a unit. Just imagine this as being the best weave humanly possible and also realize that although we all admire Beyonce, if you purchase one of her units from our site, when you put it on, you will still look like you with Beyonce's hair. (smile) With that being said, enjoy the rest of the site and make sure you make a selection that will look good on YOU.

Will Indian hair match the texture of my African American Hair? Yes. Because this hair is also ethnic it blends well with African American hair.

Do you have overnight delivery available? A. Yes if you order before 3pm est. on any business day.

I've had other hair that claimed to be Remy hair. Is this hair really Remy? Yes. It has no processing and has not been chemically treated.

How long will this hair last? For up to 1 year with proper care and treatment.

How do you care for Remy hair? You must not sleep on it. It is best to braid the hair and tie it up with a satin scarf or bonnet. Also washing and conditioning the hair keeps it moisturized and damage free. Upon arrival hair may be slightly damp with a mixture of grape seed oil and pure spring water. The reason for this is because this is real human hair and it has to stay moisturized during transit. Please use the products designed specifically for Remy Indian Hair located on our site. It will prolong the life of your beautiful hair while feeding it the nutrients it needs to survive for up to a year. At minimum, shampoo and condition your hair at least once every 2 weeks to maintain your beautiful, healthy hair.

How often can I wash my hair? As often as you like.

Where does this hair come from? India

Can I use this hair for braiding? Yes but make sure you have a braider that is experienced in braiding with real Remy hair. If your stylist is not, it will tangle.

How do I color my hair? You can color this hair with any permanent dye kit ,at any local beauty store with no special skills needed.

How do I know which texture to purchase? By telling me your hair type. I will match your hair to the type specified below.

Type 1
Is straight hair, which has doesn’t have any type of wave of curl pattern.

Type 2
A relatively unusual type, wavy hair tends to be coarse, with a definite "S" pattern to it. There are three Type 2 subtypes:
A – fine /thin, B -medium-textured, and C - thick and coarse. Type 2A is very easy to handle, blowing out into a straighter style or taking on curlier looks with relative ease. Types 2B and 2C are a little more resistant to styling and have a tendency to frizz.

Type 3
When this type of hair is wet, it appears to be pretty straight. As it dries, the hair goes back to its curly state. When curly hair is wet, is usually straightens out. As it dries, it absorbs the water and contracts to its curliest state. Humidity tends to make this type of curly hair even curlier, or even frizzier. Type 3 hair has a lot of body and is easily styled in its natural state, or it can be easily straightened with a blow-dryer into a smoother style. Healthy Type 3 hair is shiny, with soft, smooth curls and strong elasticity. The curls are well-defined and springy. Andre defines two subtypes of curly hair. First, there is type 3A hair which is very loosely curled and usually very shiny with big curls. The shorter the hair is, the straighter it gets. The longer the hair is the more defined the curl. Then, there is type 3B hair which has a medium amount of curl to tight corkscrews. It's not unusual to see a mixture of these types existing on the same head. Curly hair usually consists of a combination of textures, with the crown being the curliest part. Lastly there is a type 3C, is hair type that is not in Andre Walker’s book, but many people suggest that it should be. This type of hair can be described as tight curls in corkscrews. The curls can be either kinky, or very tightly curled, with lots and lots of strands densely packed together.

Type 4
According to Andre Walker, if your hair falls into the Type 4 category, then it is kinky, or very tightly curled. Generally, Type 4 hair is very wiry, very tightly coiled and very fragile. Similar to Type 3 hair, Type 4 hair appears to be coarse, but it is actually quite fine, with lots and lots of these strands densely packed together. Type 4 hair that is healthy won't shine, but it will have sheen. It will be soft to the touch and will pass the strand test with ease. It will feel more silky than it will look shiny. Oprah is a Type 4. Type 4 hairs looks tough and durable, but looks can be deceiving. If you have Type 4 hair, you already know that it is the most fragile hair around. There are two subtypes of Type 4 hair: Type 4A, tightly coiled hair that, when stretched, has an "S" pattern, much like curly hair; and Type 4B, which has a "Z" pattern, less of a defined curl pattern (instead of curling or coiling, the hair bends in sharp angles like the letter "Z"). Type 4A tends to have more moisture than Type 4B, which will have a wiry texture.




I still need more answers. Is there a place where I can get more information?

Yes. Please call  248-746-0524 or email sharon@myindianhair.com


I ordered curly hair 3 days ago and I haven't received my package yet. What is going on? When it comes to filling orders it is a tedious process. Each order is processed by hand. Because this hair is in its natural state, it comes in many different textures. We have to go through each bundle to match textures so that you have the same grade of hair in each bundle. Some hair is curlier, some is wavy. We will not send out a curly and a wavy bundle unless it is requested. Colors also has to be matched as well as making sure the hair texture matches your natural hair. So if it takes a little longer, trust me, the wait will be worth it. Once your hair has been hand picked, it is then washed and deep conditioned so that you receive fresh smelling beautiful, lush locs. If you ordered next day air, the hair is shipped next day air once your order has been processed.

How do I apply the lace front unit once I receive it? We take CUSTOMER SERVICE very, very serious. Once you purchase a unit, you will receive the password the lace front instructions part of our website. That section will teach you how to cut, apply, style and care for your unit. It will guide you step by step through the process until you have the technique mastered.

Do you offer closure pieces? Yes. Please email Peggy at Peggy@myindianhair.com for special closure piece prices.

I have Alopecia. Can I wear a Lace Front unit? Yes. We have hundreds of satisfied clients that share the same problem. This is the answer to many women with any type of hair problems because your unit covers your entire head, leaving no natural hair out and it allows you to apply your products to your natural hair daily. The french lace allows your scalp to breathe because it is so light and airy.

I am Caucasion. Can I purchase these items too? Yes. We have Indian hair that is processed into European hair in many hard to find colors. The Lace Front units can also be worn by you with no problems at all. Just make sure you let us know and we will make your unit with European textured hair in straight, body wave or wavy!

Can you tell me about Indian Hair?

WHY IS INDIAN HAIR PREFERABLE TO OTHER TYPES OF HAIR USED IN MAKING WIGS?

There are three types of hair generally used in making human hair wigs: Asian, Indian, and European. European hair is the least plentiful, and therefore it is very expensive to the point where the price can be prohibitive to the average wig wearer. Asian hair is the most plentiful and the least desirable and  least expensive.

It should be noted here that not all Asian hair is coarse. Sometimes a texturizing process is performed on the hair to reduce the diameter of each hair to make it more resemble European texture. However, this involves a high degree of processing, decreasing the life of the wig.

Indian hair has long been used by manufacturers who make better quality human hair wigs because of its similarity in texture to African American hair.As an added benefit, Indian hair is much less expensive than European, and so this hair is very desirable by those who prefer quality textured human hair wig, without the high price of European.



HOW IS INDIAN HAIR OBTAINED?

In order to answer that question, one must first be aware of the religious overtones surrounding the cutting of the hair. In the East Indian religion of Hinduism, deities are represented by images and idols symbolizing divine powers. Worshippers tithe money and may make other various material offerings of value such as jewelry or food to these gods at the temple. Women may even offer their hair as something that is valuable to them, as an act of humility or surrender of ego. The women's hair is cut, and often their heads are shaved. This may or may not be done by another Hindu, and may or may not be done at the site of the temple. Much of this hair is then gathered and sold to wig makers, and the money is allegedly used to maintain the house of worship, as well as charities and other good works sponsored by the temple.


What do I do to keep my hair from shedding? It will not shed if you don't cut the wefts. If you MUST cut the wefts, purchase some Fray Check from your local fabric store. It is a bond that is used to keep fine fabrics from running. It works excellent with the hand made weft used for hair of this caliber. Just apply the fray check to the weft 1 hour before application and you will be good to go with zero shedding.

888-860-4247 Call Monday - Saturday 10am-4pm EST

 

 

 
 
Cleanliness:
Keep the hair Clean. We suggest the hair be washed at least three or four times a week with warm or cold water. Please wash the hair right after swimming, spa, exercising etc… When dirt accumulates, including sweating, hair tangles!
 

Shampoo/Conditioning:
Before washing the hair, apply a few drops of olive oil to the bristles of a 100% Boar Bristle Brush, and brush through the hair 1 section at a time. Dilute shampoo with water 50/50 into a spray bottle. Spray shampoo onto scalp. Press and slide shampoo into the hair addition from the root to the ends with a sponge or press with palms and squeeze the shampoo through the ends. Alternate using “Moisturizing Shampoo” and “After Color Shampoo”. Never rub or ruffle the hair or tangling will result. Lean forward facing shower and rinse with lukewarm (not hot) water. Alternate Deep Penetrating Moisture and Conditioner Concentrate. Leave on for 3-5 minutes. Avoid using conditioners near attachment site as adhesive may detach prematurely.

 
Pressing:
Pressing firmly at the attachment site is highly recommended. Press firmly around perimeter of Hair Addition while towel blotting hair. Also press firmly at any given time, especially after having your Hair Addition freshly Grafted. This will keep the Hair Addition firmly attached to the scalp area.
 
Detangling:
Make sure you comb the hair after each wash and everyday. When detangling the hair, please start from the ends and work up little by little to the scalp. Hold the base with the other hand to keep it from shedding or causing root tension. We recommend the Anti Static Rotating Tooth Comb. Use Biosilk on the ends. Avoid using shine products on the root area as it may prematurely detach your Hair Grafting.
 
Brushing:
Only brush your extended hair when it is completely wet or completely dry. Brushing should be done carefully to avoid root tension. Do not attempt to brush through the attachment unless using a very soft 100 % boar Bristle Brush. Extreme tugging may result in the loss of your own hair.
 
Blow Drying:
Take care not to lift the Hair Addition when round brushing and drying your hair. Brush gently toward the face. Do not brush or tug abruptly when drying the hair. Press firmly around perimeter after blow drying.
 
Sleeping:
Make a couple of big braids in your hair when going to sleep, swimming or exercising. You MUST untangle your hair prior to braiding. NEVER sleep on wet hair, your hair must be completely dry before going to sleep as sleeping on wet Hair Additions WILL cause hair to be very matted.
 
Wavy Hair/Curly Hair:
For wavy or curly hair, we recommend you wet the hair every morning with water and Protein Leave-in Detangler.
 
Dry Ends:
To keep hair from dryness, please apply olive oil two to three times weekly prior to shampooing. Olive oil left on the hair overnight on the ends only is very effective. Remember Hair Addition hair does not have the benefit of your own natural scalp oils, so olive oil will help to replace those necessary oils in the hair shaft.
 
Chlorine and Salt Water:
Chlorine and salt water have been known to damage hair used in Hair Additions. I understand that chlorinated pools, Jacuzzis, saunas and ocean water can cause irreparable damage to the hair that I am purchasing and/or wearing and that my Hair Addition Specialist can not be held responsible if I decide to ignore such warnings. I have been advised not to expose my Hair Addition to chlorinated and/or salt waters and do so at my own risk.
 
Do they appear Natural?
Very! It’s incredible, you will be amazed! The wind could blow, someone could touch your hair, and you can make love………all without your Hair Additions being detected.
 
Chemical Usage:
It would be advisable NOT to chemically treat this hair yourself. You MUST ONLY seek the advice of your Hair Addition Specialist. Chemically treating the Hair Addition hair yourself may cause irreparable damage to your own and your Hair Addition.
 
Shedding:
Some hair comes out of one Hair Addition easier than others. Curly and longer hair will commonly shed hair more rapidly than a short Hair Addition. Shedding of hair is considered very normal. See attached sheet on Avoiding Hair Loss in Hair Replacements.
 
Slippage:
During the life of your Hair Addition hairstyle, your Hair Addition may slip. To help avoid this, constantly apply firm pressure on the attachment site, especially after showering. This will help the attachment stay firmly attached to the scalp area. In the event of your Hair Addition slipping or lifting, you can successfully re attach using a small amount of “Retouch Adhesive”, purchased from your Hair Addition Specialist, wait 4 minutes for it to cure, and then press firmly. You may also call your Specialist for a Retouch appointment.
 
Matting:
Each morning, lean your head forwards and use a soft brush and gently brush your hair starting at the ends of the hair and working your way up to the root area. See attached sheet on Avoiding Matting and Tangling.
 
Removal:
We recommend that you have your Hair Addition Specialist perform your removal. Attempting to remove the Hair Addition yourself may result in damage to your own hair and/or Hair Addition.
 
Maintenance:
Schedule your re-attachment and removal service appointments every 5-8 weeks. Ask your Specialist how long the appointment will take so you can schedule the appointment appropriately. Purchase new Hair Additions every 3-4 months.
 
Problems:
We highly recommend that you remain in close contact with your Hair Addition Specialist so that if at any time question arises about your Hair Addition, you can receive Professional advice immediately.
 
Hair Accessories:
Conditioner Concentrate, Deep Penetrating Moisturizer, Protein Leave-in Detangler, http://www.myindianhair.com/catalog/item/1879199/1353682.htm will greatly increase your success with your Hair Addition.
   
 
 
 
Very rarely is a Hair Replacement supplied from the manufacturer with hair coming loose. A few shedding hairs left on the base from the original hand tying are to be expected. But there are a number of actions that can cause excessive hair loss AFTER delivery of your Hair Replacement.
 
All of the Following Can Cause Premature and Excessive Hair Loss:
Excessive Combing or Brushing:
This will ultimately break off hair and cause premature thinning of the Hair Replacement.
 

Unattended Matting And Tangling:
Left uncorrected, excessive matting and tangling that is then removed forcefully will tighten the matted hair and tear out the hair.

 
Friction:
From pillows or overly aggressive shampooing will break off the hair and thin and tear out the hair.
 
Over Perming/Incorrect Perming:
This will damage the integrity of the hair, especially in lighter colored Hair Replacements, and will lead to accelerated hair breakage and thinning.
 
Conditioners Remaining In The Root Area:
Probably the single largest factor creating major, ongoing, irreversible hair loss. Conditioners that are allowed to be absorbed onto the base and gather around the root system will ultimately prevent the root system from pivoting 360 degrees allowing for hair loss in your hair replacement. Conditioners must be rinsed out completely to avoid the breakage of the root system. Read your care instructions carefully to learn the proper application and removal for conditioning.
 
 
DO NOT OVER USE / OVER APPLY ANY HAIR CARE PRODUCT ON A HAIR REPLACEMENT. USE THE PRODUCT IN THE MANNER FOR WHICH IT WAS DESIGNED FOR BEST RESULTS. REMEMBER, MORE IS NOT NECESSARILY BETTER!!
IONIX EXCLUSIVE LOW PH HAIR CARE PRODUCTS HAVE BEEN SPECIALLY FORMULATED TO CONSTANTLY SMOOTH AND SEAL THE CUTICLES THAT ARE ALWAYS OPENING UP ON HUMAN HAIR. NO OTHER LINE OF HAIR CARE PRODUCTS HAS BEEN UNIQUELY DESIGNED TO HELP MINIMIZE ROUGH COMBING, MATTING OR TANGLING OF HUMAN HAIR REPLACEMENTS.
   
 
 
 
The following information is offered to help you understand the causes of matting and tangling in human hair wigs and hair replacements and the simple answers for minimizing these problems.
In the vast majority of hand made hair replacements, the hair is knotted to a mesh base. This means the same hair is going out from the knot in two different directions. This also means the cuticles are going in two different directions. These types of products have had the hair chemically “smoothed” or “sealed”, (typically known as decuticlization) to minimize hair tangling. Products that have implanted hair (all going in the same direction) Have all of their cuticles in-tact, but will also be prone the matting and tangling, as you will see in moments.
 
All of the Following Can Cause Premature & Excessive
Matting & Tangling:
Friction:
Generally around the neck line on full wigs, or, in permanent hair replacements. Caused from rubbing on the pillow at night. Constant friction damages the hair and opens the cuticle.
 

Excessively Hot or Cold Water:
Always use tepid water when washing your hair replacement.

 
Chlorinated Water:
As in swimming pools. They are extremely alkaline and not only bleach out the color, but also open up the cuticle layer of the hair shaft increasing the chances of tangling.
 
Alcohol:
As in hairsprays. Most hairsprays contain a lot of alcohol which is very drying and over time, will open the cuticle layer, increasing the chances of tangling.
 
Permanent Hair Colors:
These products which use peroxide as a penetrating agent, actually swell the hair shaft causing the cuticle layer to open and stay open/.
 
Permanent Wave Solutions:
Especially alkaline perms, open the cuticle layer.
 
Over Conditioning:
Although you may think you are helping to eliminate matting, too much conditioner can actually swell the hair causing the cuticle layer to remain open.
 
 
 
If tangling from excessive friction occurs, comb it out immediately and gently with our rotating tooth comb, using a small amount of our Detangler or conditioner. Try using a silk or satin pillow case to avoid the friction of cotton pillowcases. If you must go swimming in chlorinated water, immediately rinse your hair when leaving the pool, then gently shampoo and condition with recommended products. For coloring and perming, tell your stylist to try using “Semi Permanent” colors that use little or no peroxide. Always use perms designed for processed hair and to always air oxidize instead of using the neutralizer. Avoid using too much conditioner, apply it onto your palms and fingertips first, then apply it to your hair keeping the conditioner away form the root and base area of your hair, and then rinse the conditioner thoroughly.

 

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